Creators
Answer every question under a launch post while people are still deciding to buy.
TrackMedia Inbox
Reply to Facebook, Instagram and Threads comments in one inbox
Comments on your recent posts land in one list, next to the post they came from. Read them, reply and hide the ones you don't want, without opening three apps.
- Free plan with 15 posts a month
- No card needed
- Paid plans from $8.25 a month
Comments3 new
Hannah Cole Does the Ridgeline 2 fit two people with packs?
On “Ridgeline launch”Yes, with room to spare. It sleeps two with packs in the porch.Reply
Daniel Reyes Ordered mine this morning. When does it ship?
On “Ridgeline carousel”
Sam Okafor The repair-for-life promise is why I bought from you.
On “Founder story”
One list for three networksFacebook, Instagram and Threads comments, newest first.
Reply in placeYour reply posts from the account the comment was left on.
Hide what you don't wantHide a comment on the network without leaving TrackMedia.
Questions go unanswered in three different apps
Checking app after app
Facebook, Instagram and Threads each keep comments in their own place.
Buyers waiting on an answer
A question under a launch post is a sale waiting to happen, and it is easy to miss.
Spam under your best post
One rude or spammy comment sits there until someone opens the right app.
TrackMedia brings those comments into one inbox, so you answer the buyer and hide the spam in the same place.
Always the current comments
The inbox reads comments live from each account's connection, so a comment deleted on the network is gone here too.
If one network has a problem, such as an expired login, TrackMedia tells you which account needs attention and keeps showing the others.
Who uses comments inbox
Brand marketers
Keep the brand's pages clean by hiding spam the moment it shows up.
Agencies
Handle each client's comments from that client's workspace, from the right account.
How it works
- 1Connect your pages and profiles
Facebook Pages, Instagram business accounts and Threads profiles.
- 2Open the inbox
Comments on your recent posts appear in one list.
- 3Reply or hide
Answer from the right account, or hide a comment on the network.
Answer every comment from one place
Connect your Facebook, Instagram and Threads accounts and your comments are waiting.
Open your inbox freeNo card needed. 15-day refund on paid plans.
Comments inbox is in every plan
No feature is held back for a higher plan. Pick one by how many channels you run.
Free
$0 free plan
One account per network · 1 workspace
15 posts a month
Creator
$99 a year
30 channels · 1 workspace
Unlimited posts
Agency
$799 a year
200 channels · 20 workspaces
Unlimited posts
All 21 networks on every plan · 15-day refund on paid plans · Compare plans
Questions about comments inbox
Which networks does the inbox cover?
Facebook, Instagram and Threads.
Does TrackMedia store my comments?
No. Comments are read live from the network each time you open the inbox.
Can I reply from TrackMedia?
Yes. Replies are posted from the account the comment was left on.
Can I hide a comment?
Yes. Hiding a comment in TrackMedia hides it on the network.
What if one account stops working?
The inbox names the account that needs attention, such as one whose login expired, and keeps showing comments from the rest.
Distribute everywhere. Track every click.
Start on the free plan with 15 posts a month. Move to Creator for $99 a year when you need 30 channels.
No card required
Every network in every plan
Plans from $99 a year